Terms of Service — Elahie Jewelry 

Last Updated: [2025-11-22]

Welcome to Elahie Jewelry (“Elahie,” “we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website elahiejewelry.com (the “Site”) and any purchases you make from us (“Products”). By accessing or using our Site, you agree to be bound by these Terms.

1. Eligibility

By using this Site, you confirm that:

- You are at least the age of majority in your Canadian province or territory;

- You are legally capable of entering into binding contracts;

- You will provide accurate information when creating an account or placing an order.

2. Products, Pricing & Availability

- All prices are listed in CAD unless otherwise noted.

- Prices, promotions, and availability may change at any time without notice.

- Product descriptions and images are provided as accurately as possible; however, minor variations may occur.

- We reserve the right to limit quantities or discontinue any Product.

3. Orders & Payment

- By placing an order, you agree that all information provided is accurate and complete.

- We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or stock issues.

- Payment methods include major credit/debit cards and any options specified at checkout.

- Orders are not considered accepted until payment is confirmed.

4. Shipping, Delivery & Customs

- We ship across Canada and internationally where available.

- Shipping times are estimates only and not guaranteed.

- We are not responsible for delays caused by carriers, customs, weather, or incorrect addresses.

- International customers are responsible for customs duties, taxes, or import fees.

5. Returns, Refunds & Exchanges

Eligibility:

- Returns/exchanges accepted within 14 days of delivery.

- Items must be unworn, unused, and in original packaging.

- Final-sale, custom, or personalized items cannot be returned unless defective.

Process:

- Customers are responsible for return shipping unless the item is defective or we made an error.

- Refunds issued to the original payment method after inspection.

6. Warranty & Product Care

- We offer a 30 day warranty against manufacturing defects.

- Damage caused by wear and tear, misuse, accidents, or improper care is not covered.

- Natural material variations may occur.

7. Intellectual Property

- All content on the Site is the exclusive property of Elahie Jewelry.

- You may not reproduce or distribute any content without permission.

8. User Accounts

- You are responsible for maintaining the confidentiality of account credentials.

- We may suspend or delete accounts that violate our Terms.

9. Prohibited Conduct

Users may not:

- Use the Site for unlawful or fraudulent activity;

- Attempt to hack or disrupt the Site;

- Upload harmful code;

- Misuse personal information.

10. Limitation of Liability

To the maximum extent permitted under Canadian law:

- Elahie Jewelry is not liable for indirect, incidental, or consequential damages.

- Our total liability shall not exceed the amount paid for the Product.

11. Privacy

Your use of the Site is governed by our Privacy Policy, aligned with PIPEDA.

12. Governing Law

These Terms are governed by the laws of Ontario and the federal laws of Canada.

13. Modifications

We may update these Terms at any time. Continued use of the Site constitutes acceptance.

14. Contact Information

Email: info@elahiejewelry.com

Website: elahiejewelry.com